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Privacy Policy

Effective Date: January 15, 2025

At Supremiscore, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our video content editing education services. We're committed to transparency and complying with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 (2019).

Information We Collect

Personal Information You Provide

When you register for our programs or contact us, we collect information that helps us provide better educational experiences. This includes your name, email address, phone number, and educational background. We also collect payment information when you enroll in courses, though financial data is processed through secure third-party payment processors.

Data Type Purpose Retention Period
Contact Information Program enrollment, communication, course updates Duration of enrollment plus 2 years
Educational Records Track progress, provide certificates, improve curriculum Duration of enrollment plus 5 years
Payment Information Process tuition, maintain financial records 7 years (tax compliance)
Project Work Assess skills, provide feedback, showcase student work Duration of enrollment plus 3 years

Information Collected Automatically

Our website collects technical information to improve your experience. This includes your IP address, browser type, device information, and how you navigate our site. We use cookies and similar technologies to remember your preferences and analyze site performance.

  • Session cookies that expire when you close your browser
  • Persistent cookies that remember your login status and preferences
  • Analytics cookies that help us understand how visitors use our site
  • Performance data about video playback and course material access

How We Use Your Information

We use collected information to deliver educational services, communicate with students, and improve our programs. Your data helps us personalize learning experiences and provide relevant course recommendations based on your interests and progress.

Primary Uses of Your Data

Educational Services: Providing access to courses, tracking progress, issuing certificates, and offering technical support for our video editing programs.

Communication: Sending course updates, program announcements, industry news, and responding to your inquiries about our education services.

Improvement: Analyzing how students interact with content to enhance curriculum, fix technical issues, and develop new course materials.

We occasionally showcase student work as part of our portfolio demonstrations. Before featuring any project publicly, we obtain explicit consent from the student. You always have the right to decline or withdraw this permission.

Your Rights Under Thai Law

Thailand's PDPA grants you significant control over your personal data. We respect these rights and have processes in place to help you exercise them. Most requests can be handled within 30 days, though complex cases might take longer.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.

Correct Information

Update inaccurate or incomplete data. You can modify most information through your student account or by contacting us directly.

Delete Data

Request deletion of your personal information, subject to legal retention requirements for financial and educational records.

Restrict Processing

Limit how we use your data in certain situations, such as when you contest the accuracy of information we hold.

Data Portability

Receive your data in a structured format that can be transferred to another educational provider if you choose.

Withdraw Consent

Revoke permission for specific uses of your data, though this might affect our ability to provide certain services.

To exercise any of these rights, send a written request to support@supremiscore.com. We'll verify your identity and respond promptly. There's no fee for most requests, though we may charge reasonable costs for excessive or repetitive inquiries.

Data Security Measures

We protect your information through multiple security layers. Our systems use industry-standard encryption for data transmission and storage. Access to personal information is restricted to staff members who need it to perform their jobs, and all employees receive privacy training.

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Encrypted database storage for sensitive personal and financial information
  • Regular security audits and vulnerability assessments of our systems
  • Multi-factor authentication for staff accessing student records
  • Automated backup systems with encrypted off-site storage
  • Incident response procedures for potential data breaches

Despite our precautions, no internet transmission is completely secure. While we strive to protect your data, we can't guarantee absolute security. If we detect a breach that affects your information, we'll notify you and relevant authorities as required by Thai law.

Sharing and Third Parties

We don't sell your personal information to anyone. We share data only when necessary to operate our educational services or when required by law. Third parties who process data on our behalf are contractually bound to protect your information.

Service Providers We Work With

Payment Processors: Handle tuition payments securely. They receive only the information needed to complete transactions and are certified for handling financial data.

Cloud Hosting: Store course content and student data on secure servers. These providers maintain high security standards and data centers in Thailand and Southeast Asia.

Email Services: Deliver course communications and updates. They access email addresses but don't use your data for their own purposes.

Analytics Platforms: Help us understand site usage patterns. We configure these tools to anonymize personal information where possible.

Legal Disclosure

We may disclose your information when required by Thai law, court order, or government request. This includes cooperation with law enforcement, regulatory agencies, or legal proceedings. We'll notify you of such disclosures unless legally prohibited.

International Data Transfers

While we primarily store data within Thailand, some service providers operate servers in other countries. When transferring data internationally, we ensure adequate protection through standard contractual clauses or other mechanisms approved under the PDPA.

For example, our video hosting infrastructure uses content delivery networks that cache course materials globally for faster access. This technical distribution doesn't involve permanent storage of personal information outside Thailand, but temporary copies might exist on servers in various locations.

Children's Privacy

Our programs are designed for adults and individuals aged 18 and above. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our courses, a parent or legal guardian must complete enrollment and provide consent.

If we discover we've inadvertently collected data from someone under 18 without proper consent, we'll delete that information promptly. Parents who believe we might have information about their child should contact us immediately.

Cookies and Tracking

You can control cookies through your browser settings. Blocking cookies might limit some website functionality, but core educational services will remain accessible. We don't use cookies for advertising purposes or share cookie data with advertisers.

Managing Your Cookie Preferences

  • Browser settings let you block or delete cookies entirely
  • Most browsers allow you to accept some cookies while rejecting others
  • You can set your browser to notify you when a site wants to place a cookie
  • Private browsing modes prevent persistent cookies from being stored

We use Google Analytics with IP anonymization enabled to understand how people use our site. This helps us identify which course pages are most popular and where students encounter difficulties. You can opt out of Google Analytics tracking using browser extensions if you prefer.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant modifications, we'll notify enrolled students via email and post a notice on our website. The "Effective Date" at the top shows when the current version took effect.

We encourage you to review this policy periodically. Continued use of our services after updates indicates acceptance of the revised terms. If you disagree with changes, you can exercise your right to withdraw consent or delete your account.

Contact Us About Privacy

Questions about this privacy policy or how we handle your data? We're here to help. Reach out through any of these channels:

Email: support@supremiscore.com

Phone: +66 38 771 217

Address: Matulee Rd, Pak Nam Pho Sub-district, Mueang, Nakhon Sawan 60000, Thailand

We typically respond to privacy inquiries within 2 business days. For data access requests or exercising your PDPA rights, please allow up to 30 days for processing.